fyi
TruOps Common Language code set series introduction
TruOps Common Language promotes consistent information flow by providing a unified naming system for locations, equipment, connections, services and more. Learn more about the uses of Common Language in this new Code Set series.
Jun 28, 2024
fyi
iconectiv® TruOps™ Common Language®: Track your Assets
Communications service providers are wasting their profits on inventory mismanagement and unmet compliance. Watch this video by iconectiv's Peter Ford describing how they can save money through the use of a TruOps Common Language subscription.
May 29, 2024
fyi
Caller ID Under Attack: Bridging the Attestation Gap to Combat Phone Fraud
The attestation gap directly affects legitimate businesses financially by changing the perception of trustworthiness and authenticity of incoming phone calls. Even with current SHAKEN frameworks in place, businesses are wrongly labeled, and therefore unable to reach their consumers.
Aug 30, 2023
fyi
How to Simplify Number Management with TruNumber Finder
Efficient telephone number management is the key to delivering exceptional customer service. Learn how TruNumber Finder simplifies number management by giving users immediate access to reliable data on phone numbering, coverage, and porting.
Aug 15, 2023
fyi
How does Cross Border Call Authentication help in the fight against fraudulent calls?
Technological shifts and fraudsters have undermined consumer trust in phone communication, negatively impacting businesses financially. Cross border authentication may be the solution.
Aug 3, 2023
fyi
Porting data for fraud mitigation, risk assessment and compliance
Number portability allows consumers and businesses to retain their phone numbers when switching providers. Businesses can benefit from porting data for fraud mitigation, risk assessment, and TCPA compliance. iconectiv's NPAC Data Select Tool helps access this information and determine eligibility.
Jul 27, 2023
fyi
Data Select Tool helps businesses with phone number porting data
With number portability, individuals and businesses can retain their phone numbers while changing carriers. To enhance their operations, authorized businesses can leverage iconectiv's NPAC Data Select Tool which enables them to utilize porting data for various purposes.
Jul 20, 2023
fyi
What is the difference between spoofing and smishing?
Spoofing is when a caller deliberately falsifies their caller ID to resemble a number familiar to you. Some of these can be local numbers, government numbers or a company with whom you associate.
Smishing is a SMS messaging scam where you are asked to provide sensitive information. Common smishing scams include account confirmation, urgent message on banking information and customer support impersonations.
Mar 30, 2023
fyi
iconectiv joins industry experts at MWC Barcelona 2023
iconectiv will join telecom experts and service providers at MWC Barcelona on February 27 - March 2, 2023.
Feb 20, 2023
fyi
Why your company needs a Fixed Asset Management solution
A company's investment into fixed assets, like servers, computers, and other communications assets, costs a significant amount of money. To maximize a company's return on investment, it’s important to operate and manage your communications structure in an efficient manner.
Jan 26, 2023
fyi
How can an absence of telephone number verification potentially harm consumers?
Robocalls harm consumers every day. They also harm consumer confidence in voice calls, which hampers the ability of companies to reach customers on the phone. With the rise in unwanted robocalls, 71% of consumers said they stopped answering their phone completely. In 2021, a missing hiker, lost in the mountains of Colorado, ignored repeated calls from rescuers because the calls came from an unrecognized number. While the hiker ultimately found safety, he could have been rescued earlier if he…
Jan 27, 2022
fyi
How can retailers thwart callback fraud?
To avoid consumer frustration of waiting on hold for a long time, many retailers, government agencies and other organizations provide people with the option of leaving a callback number instead of staying on hold. The catch is that callbacks also enable fraudsters, who leave International Premium Rate Numbers (IPRNs), to take advantage of a retailers’ customer-first approach.
Jan 20, 2022